System Requirements
Recommended Hardware Specifications:
These recommendations are guidelines to ensure efficient and smooth operation of OPES in your environment. We strongly suggest that when purchasing new systems for your office that you meet or exceed these specifications. If you are unsure about anything in the document or if you have existing hardware and would like to confirm compatibility then please contact our support line at 1-866-817-0052 and ask one of our technical specialists.
*NOTE* The ideal workstation configuration will be 64bit; However, some 3rd party software products are not compliant with 64bit. NOTE – most vendors are 64bit compliant. Verify that any IOCs (Intra oral cameras), PAN, digital sensors and other corresponding software packages have 64bit drivers and are compliant.
Workstations:
| Recommended | |
|---|---|
| Processor | Intel Core i5 6th Gen or Higher |
| Memory (RAM) | 8GB or Greater |
| Hard Drive | Recommend SSD (Solid State Disk) 240G or higher |
| Monitor | 22" LCD/LED Widescreen or Greater |
| Operating System | Windows 10/11 PRO (64bit) |
| Network Device | Gigabit Ethernet (WIFI NOT SUPPORTED) |
| Internet Connection | Highspeed Internet Connection (ADSL, ADSL2, VDSL or Greater) |
| Claims Submission | iTrans |
| Power Protection | UPS strongly recommended to protect against blackouts and brownouts and server damage |
| Security | Windows Defender or Subscription based AV ie:ESET for Business, Trend Micro etc. |
Workstation as a Server (for offices with 5 or fewer workstations):
*NOTE* If you office has less than 5 workstations then you will not require a dedicated server.
| Recommended | |
|---|---|
| Processor | Intel Core i5 or higher |
| Memory (RAM) | 16GB or Greater |
| Hard Drive | If not using Digital Imaging: 2x500GB(Configured in RAID1) SSD if possible for OS If using Digital Imaging: 2x2TB(Configured in RAID1) |
| Monitor | 22" LCD/LED Widescreen or Greater |
| Backup | Recommend an "encrypted" compliant offsite cloud backup solution in addition to a local storage device (NAS). External usb drive can be rotated and taken offsite however there are Ransomware variants that can span these devices, please use with caution |
| Operating System | Windows 10/11 PRO (64bit) |
| Network Device | 100/1000 NIC |
| Office Networking | Business Grade 1Gb Router/Switch |
| Internet Connection | Highspeed Internet Connection (ADSL, ADSL2, VDSL or Greater) |
| Claims Submission | iTrans |
| Power Protection | APC UPS with sufficient wattage to allow for a complete shutdown. |
| Security | Windows Defender or Subscription based AV ie:ESET for Business, Trend Mircor etc. |
Dedicated Server (for offices with 5 or more workstations):
| Recommended | |
|---|---|
| Processor | Intel Xeon E3-1230 or Greater |
| Memory (RAM) | 16GB or Greater |
| Hard Drive | If not using Digital Imaging: 2x500GB(Configured in RAID1)if possible forOS If using Digital Imaging: 2x2TB(Configured in RAID1) |
| Monitor | Any Widescreen Monitor |
| Backup | Recommend an "encrypted" compliant offsite cloud backup solution in addition to a local storage device (NAS). External usb drives can be rotated and taken offsite however there are Ransomware variants that can span these devices, please us with caution |
| Operating System | Windows Server 2016 / 2019 |
| Network Device | 100/1000 NIC |
| Office Networking | Business Grade 1Gb Router/Switch |
| Internet Connection | Highspeed Internet Connection (ADSL, ADSL2, VDSL or Greater) |
| Claims Submission | iTrans |
| Power Protection | APC UPS with sufficient wattage to allow for a complete shutdown. |
| Security | Windows Defender or Subscription based AV ie:ESET for Business, Trend Mircor etc. |
*NOTE* Offices that have more than 20 computers should strongly consider a server that has 2 processors. You will also want to consider Enterprise grade hard drives in Servers spec'd for larger networks using a hardware RAID controller ie DELL PERC H830 and either SAS or SSD Enterprise drives for the OS partition and SAS or Enterprise SATA for the Data Partition. If using mechanical drives 10>15K rpm recommended. This is not a requirement for OPES but a recommendation. Check with your computer management staff for more information.