Recommended Hardware Specifications:

These recommendations are guidelines to ensure efficient and smooth operation of OPES in your environment. We strongly suggest that when purchasing new systems for your office that you meet or exceed these specifications. If you are unsure about anything in the document or if you have existing hardware and would like to confirm compatibility then please contact our support line at 1-866-817-0052 and ask one of our technical specialists.

*NOTE* The ideal workstation configuration will be 64bit; However, some 3rd party software products are not compliant with 64bit. NOTE – most vendors are 64bit compliant. Verify that any IOCs (Intra oral cameras), PAN, digital sensors and other corresponding software packages have 64bit drivers and are compliant.

Workstations:

Recommended
Processor Intel Core i3 or higher
Memory (RAM) 4GB or Greater
Hard Drive 250Gb or Greater
Monitor 22" LCD/LED Widescreen or Greater
Operating System Windows 7 / 10 PRO (32bit or 64bit)
*NOTE* Windows 10 is still a new operating system. Updates will come frequently and may cause unexpected behavior in older third party applications
Network Device 100/1000 NIC
Internet Connection Highspeed Internet Connection (ADSL, ADSL2, VDSL or Greater)
Claims Submission iTrans
Modem US Robotics 56K Internal or External
*NOTE* Modem support for EDI Claim submission is being terminated on Sept 30, 2017. Offices should contact our support team to facilitate transition to iTrans WELL before this date.
Power Protection UPS is not required but strongly recommended to protect against blackouts and brownouts
Security Microsoft Security Essentials
*NOTE* Any software firewalls will have to be disabled to ensure complete compatibility.

Workstation as a Server (for offices with 5 or fewer workstations):

*NOTE* If you office has less than 5 workstations then you will not require a dedicated server.

Recommended
Processor Intel Core i5 or higher
Memory (RAM) 8GB or Greater
Hard Drive If not using Digital Imaging: 2x500GB(Configured in RAID1)
If using Digital Imaging: 2x1TB(Configured in RAID1)
Monitor 22" LCD/LED Widescreen or Greater
Backup 2x Removable Storage Device (i.e. External HDD, USB Key)
**OR**
Remote Backup Service + 1 Mass Removable Storage Device
Operating System Windows 7 / 10 PRO (32bit or 64bit)
*NOTE* Windows 10 is still a new operating system. Updates will come frequently and may cause unexpected behavior in older third party applications
Network Device 100/1000 NIC
Office Networking Business Grade 1Gb Router/Switch
Internet Connection Highspeed Internet Connection (ADSL, ADSL2, VDSL or Greater)
Claims Submission iTrans
Modem US Robotics 56K Internal or External
*NOTE* Modem support for EDI Claim submission is being terminated on Sept 30, 2017. Offices should contact our support team to facilitate transition to iTrans WELL before this date.
Power Protection APC UPS with sufficient wattage to allow for a complete shutdown.
Security Microsoft Security Essentials
*NOTE* Any software firewalls will have to be disabled to ensure complete compatibility.

Dedicated Server (for offices with 5 or more workstations):

Recommended
Processor Intel Xeon E3-1230 or Greater
Memory (RAM) 8GB or Greater
Hard Drive If not using Digital Imaging: 2x500GB(Configured in RAID1)
If using Digital Imaging: 2x1TB(Configured in RAID1)
Monitor Any Widescreen Monitor
Backup 2x Removable Storage Device (i.e. External HDD, USB Key)
**OR**
Remote Backup Service + 1 Mass Removable Storage Device
Operating System Windows Server 2008 / 2012 R2
Network Device 100/1000 NIC
Office Networking Business Grade 1Gb Router/Switch
Internet Connection Highspeed Internet Connection (ADSL, ADSL2, VDSL or Greater)
Claims Submission iTrans
Modem US Robotics 56K Internal or External
*NOTE* Modem support for EDI Claim submission is being terminated on Sept 30, 2017. Offices should contact our support team to facilitate transition to iTrans WELL before this date.
Power Protection APC UPS with sufficient wattage to allow for a complete shutdown.
Security Microsoft Security Essentials
*NOTE* Any software firewalls will have to be disabled to ensure complete compatibility.

*NOTE* Offices that have more than 20 computers should strongly consider a server that has 2 processors. This is not a requirement for OPES but a recommendation. Check with your computer management staff for more information.